Privacy Policy

1.Data Controller

The controller of the personal data collected through the kotlorem.eu website is:

Kotłorem Sp. z o.o.
ul. Przemysłowa 14a, 59-300 Lubin, Poland
Tax ID (NIP): 692-22-83-587  |  Business Registry No. (REGON): 390923219

Production facility: ul. Żukowicka 1, 67-200 Głogów, Poland

Contact for data protection matters:
Email: kontakt@kotlorem.eu
Phone: +48 609 223 939 / +48 76 841 09 73

2.What data we collect and for what purpose

Through the enquiry form on our website, we collect the following data:

• first and last name,
• email address and/or phone number,
• company name,
• Tax ID (VAT/NIP number),
• the content of the enquiry/message,
• files attached to the enquiry (e.g. technical documentation in STL, PDF, DWG, DXF, STEP, IGES or F3D format).

We process this data solely for the purpose of handling your enquiry, preparing a quotation, and any further business correspondence related to the enquiry submitted.

3.Legal basis for processing

We process your data on the basis of:

• Article 6(1)(a) GDPR — consent expressed by checking the checkbox in the form,
• Article 6(1)(b) GDPR — to the extent necessary to take steps at the request of the data subject prior to entering into a contract (e.g. preparing a quotation),
• Article 6(1)(f) GDPR — our legitimate interest in responding to the enquiry submitted to us.

4.Voluntary provision of data

Providing data in the form is voluntary, but necessary in order for us to respond to your enquiry and prepare a quotation.

5.Recipients of data

Your data may be shared with entities that provide services necessary for us to carry out our business and handle enquiries, including:

• the provider of the platform on which the website operates (Tilda),
• providers of email services through which correspondence is handled.

We do not sell personal data, nor do we share it with third parties for marketing purposes without separate, explicit consent.

6.Data retention period

We store the personal data submitted in the form for as long as necessary to handle the enquiry and — if cooperation is established — for the period resulting from applicable law (including tax and accounting regulations) and the limitation period for any potential claims. If the enquiry did not lead to cooperation being established, we store the data for no longer than 12 months from the last contact, unless a longer retention period is required by law.

7.Rights of the data subject

The data subject has the right to:

• access their personal data,
• rectify (update) their data,
• erase their data ("the right to be forgotten"),
• restrict processing,
• data portability,
• object to processing based on Article 6(1)(f) GDPR,
• withdraw consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal,
• lodge a complaint with a supervisory authority if they believe that the processing of their data infringes the GDPR. A complaint may be lodged with the supervisory authority of the place of habitual residence, place of work, or place of the alleged infringement — for example, with the supervisory authority in Poland, where the controller is established: Prezes Urzędu Ochrony Danych Osobowych (UODO), ul. Stawki 2, 00-193 Warszawa, Poland, www.uodo.gov.pl.

To exercise the rights listed above, please contact us at: kontakt@kotlorem.eu.

8.Cookies

The website runs on the Tilda platform, which uses cookies necessary for the proper functioning of the site (e.g. maintaining a session, remembering the selected theme, delivering content). These cookies are always active and do not require consent.

With your consent, given via the banner at the bottom of the page, we additionally use Google Analytics (GA4) to analyse website visit statistics (number of users, pages viewed, traffic source). Google Analytics is loaded only after you click "Accept all" in the cookie banner — if you choose "Necessary only", this tool will not be loaded and no statistical data will be collected.

Consent can be withdrawn at any time by clearing your browser's cookies for this site — the consent banner will appear again on your next visit.

9.Data security

We apply appropriate technical and organisational measures to protect the personal data we process against unauthorised access, loss or destruction.

10.Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy. The current version is always available on this page.